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This program is designed to help employees improve productivity and communication outcomes by developing greater self-awareness and ability to manage emotions more effectively when dealing with challenging work situations and difficult personalities.
Objectives
- Develop greater self-awareness of one’s "triggers" and how to keep them in check
- Acquire the knowledge and tools to manage one's emotions and deal with those of others
- Understand how to become an active listener
- Learn common obstacles to communication and how to overcome them
- Develop strategies to turn difficult conversations into "win-win" conversations
Benefits
- Improve communication outcomes with clients, co-workers, and superiors
- Quickly regain focus after dealing with a challenging situation or person
- Increase productivity
- Reduce stress; improve health
Delivery
Any of the executive education programs offered by the Hudson Center of Entrepreneurship and Executive Education (HCEEE) can be delivered to your organization at your location Please contact us for more information.
Program Fee
Program fee varies based on the size of your group and includes all handouts, follow up program, three tools, and a 4x6 desk frame with The SET Principle® visual reminder. Please contact us for more information.
Course Customization
Using core programs, we can customize the material to fit your corporate training needs. With our extensive resources and program facilitators, we will design a program that is tailored to fit your specified objectives and requirements.
Contact Information
For additional program information, please contact us at:
Hudson Center of Entrepreneurship and Executive Education
H. Wayne Huizenga College of Business and Entrepreneurship
Nova Southeastern University
Carl DeSantis Building, Suite 2088
3300 S. University Drive,
Fort Lauderdale, FL, 33328-2004
Tel: (954) 262-5119
Toll Free: 800-672-7223, ext. 25119
Fax: (954) 262-3188
E-mail: harvey@nova.edu